Momentum in Social Media and Offline Car Sales after Automobile Recalls.

Yen-Yao Wang Tawei Wang Roger Calantone

Published in: ICIS (2016)

Keyphrases

social media
learning rate
real time
social networking
social networks
social media data
expert systems
user generated content
social interaction
social media platforms
fault diagnosis
database
customer service
big data
computer vision
social context
crisis management
dynamic pricing
online forums
public opinion