Sentiment analysis of social commerce: a harbinger of online reputation management.
Sunday Adewale OlaleyeIsmaila Temitayo SanusiJari SaloPublished in: Int. J. Electron. Bus. (2018)
Keyphrases
- sentiment analysis
- reputation management
- social web
- social commerce
- opinion mining
- social media
- sentiment classification
- product reviews
- reputation systems
- online reviews
- peer to peer
- text classification
- sentence level
- text mining
- social networks
- natural language processing
- sentiment lexicon
- business models
- collective intelligence
- database
- product features
- web data
- information retrieval
- real world