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CBID: A Customer Behavior Identification System Using Passive Tags.
Jinsong Han
Han Ding
Chen Qian
Wei Xi
Zhi Wang
Zhiping Jiang
Longfei Shangguan
Jizhong Zhao
Published in:
IEEE/ACM Trans. Netw. (2016)
Keyphrases
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customer behavior
behavior patterns
historical data
customer service
customer data
transactional data
customer base
log files
web pages
metadata
website
social media