A Social Process Model of User-Analyst Relationships.
Michael NewmanDaniel RobeyPublished in: MIS Q. (1992)
Keyphrases
- process model
- process mining
- business process
- business processes
- social relationships
- behavioral patterns
- user interface
- control flow
- social interaction
- event logs
- information retrieval
- software process
- formal models
- post processing
- user interaction
- petri net
- user preferences
- social networking
- user profiles
- object oriented
- social media
- case study
- social networks