A churn prediction model for prepaid customers in telecom using fuzzy classifiers.
Muhammad AzeemMuhammad UsmanAlvis Cheuk M. FongPublished in: Telecommun. Syst. (2017)
Keyphrases
- customer churn
- prediction model
- fuzzy neural network
- regression model
- fuzzy sets
- customer relationship management
- neural network
- churn prediction
- response surface methodology
- predictive model
- support vector
- fuzzy numbers
- decision trees
- bp neural network
- training data
- software reliability
- forecasting model
- wavelet neural network
- fuzzy rules
- bp network
- exponential smoothing
- stepwise regression
- marketing strategies
- naive bayes
- feature set
- fuzzy logic
- ls svm
- training set
- feature selection