Internet Pricing, Price Satisfaction, and Customer Satisfaction.

Yong Cao Thomas S. Gruca Bruce R. Klemz

Published in: Int. J. Electron. Commer. (2003)

Keyphrases

customer satisfaction
internet banking
service quality
online shopping
user satisfaction
customer service
customer retention
product design
customer reviews
internet shopping
customer data
database
customer support
user interface
marketing strategies
user information satisfaction