Psychological empowerment and user satisfaction: Investigating the influences of online brand community participation.
Sara H. HsiehCrystal T. LeeTimmy H. TsengPublished in: Inf. Manag. (2022)
Keyphrases
- user satisfaction
- online communities
- information systems
- online learning communities
- learning community
- service quality
- open source software development
- online learning
- virtual communities
- structural equation modeling
- perceived quality
- customer satisfaction
- perceived usefulness
- objective measures
- social networks
- user perceptions
- content analysis
- social interaction
- information quality
- online stores