Delivering Service Adaptation with 3G Technology.

Antonio Liotta Alvin Yew Christos Bohoris George Pavlou

Published in: DSOM (2002)

Keyphrases

service platform
cost effective
rapid development
service providers
case study
management system
web services
technological advances
learning environment
computer systems
real time
personal computer
service quality
service delivery
customer service
public services
data sets