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Setting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces.

Jon IdenLars Langeland
Published in: Inf. Syst. Manag. (2010)
Keyphrases
  • empirical studies
  • statistical analysis
  • theoretical framework
  • experimental study
  • information retrieval
  • artificial intelligence
  • case study
  • information technology
  • domain knowledge
  • factors that influence