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The Study on Feature Selection in Customer Churn Prediction Modeling.

Yin WuJiayin QiChen Wang
Published in: SMC (2009)
Keyphrases
  • feature selection
  • customer churn
  • prediction model
  • churn prediction
  • data mining
  • clustering algorithm
  • support vector machine
  • data warehouse
  • text categorization
  • customer relationship management