Feature Store for Enhanced Explainability in Support Ticket Classification.
Vishal MourSreya DeyShipra JainRahul LodhePublished in: NLPCC (2) (2020)
Keyphrases
- feature vectors
- pattern classification
- automatic classification
- support vector machine
- classification method
- pattern recognition
- feature set
- machine learning
- classification algorithm
- support vector machine svm
- supervised learning
- feature extraction
- feature analysis
- feature space
- input features
- support vector
- classification systems
- feature representation
- object classification
- decision trees
- classification scheme
- data sets
- feature selection
- machine learning methods
- preprocessing stage
- classification process
- high dimensionality
- classification accuracy
- cross validation
- svm classifier
- benchmark datasets
- training samples
- decision support
- association rules
- high dimensional