Chaos-Based Fuzzy Regression Approach to Modeling Customer Satisfaction for Product Design.
Huimin JiangC. K. KwongW. H. IpZengqiang ChenPublished in: IEEE Trans. Fuzzy Syst. (2013)
Keyphrases
- customer satisfaction
- product design
- service quality
- user satisfaction
- online shopping
- manufacturing process
- customer reviews
- conceptual design
- customer service
- customer requirements
- marketing strategies
- mass customization
- concurrent engineering
- core competence
- product development
- customer retention
- customer support
- design process
- life cycle
- internet banking
- knowledge management
- creative design
- knowledge representation