A Customer Churn Prediction Model in Telecom Industry Using Boosting.

Ning Lu Hua Lin Jie Lu Guangquan Zhang

Published in: IEEE Trans. Ind. Informatics (2014)

Keyphrases

customer churn
prediction model
regression model
neural network
churn prediction
bp neural network
case study
customer relationship management
machine learning
feature selection
learning algorithm
fuzzy logic
cost sensitive