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Technical Noncompliance Evaluation Criteria for Sustainable Production of IT Support Services in the Ministry of Work and Employment at Brazil.
Nilo Costa Serpa
Ivanir Costa
Antônio Palmeira de Araújo Neto
Published in:
APMS (2013)
Keyphrases
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evaluation criteria
end users
evaluation process
evaluation methods
web services
information technology
service oriented
service providers
information services
web environment
service management
feature extraction
probabilistic model
context aware
ranking functions