Text Mining to Support Consulting Services for Client Company State Recognition.
Ruriko WatanabeNobutada FujiiDaisuke KokuryoToshiya KaiharaYoichi AbePublished in: Int. J. Autom. Technol. (2020)
Keyphrases
- text mining
- end users
- customer support
- service management
- natural language processing
- recognition accuracy
- recognition rate
- object recognition
- web services
- mission critical
- customer service
- pattern recognition
- text documents
- service oriented
- value added services
- information retrieval
- data centric
- information services
- recognition algorithm
- text categorisation
- topic models
- feature extraction
- activity recognition
- computing environments
- web mining
- action recognition
- character recognition
- service composition
- service discovery
- context aware
- knowledge management
- information extraction
- seamless integration
- state space
- user interface
- personal preferences