Bi-level Optimization Model of O2O Fresh Product Experience Store Location Considering Service Quality.
Xuping WangHonghui HeZhiying ZhangMingming ZhaoPublished in: KES (2019)
Keyphrases
- optimization model
- service quality
- bi level
- internet shopping
- customer requirements
- customer satisfaction
- service providers
- gray scale
- electronic commerce
- optimization process
- competitive environment
- user satisfaction
- online shopping
- customer support
- pricing model
- information systems
- product design
- quality of service
- competitive advantage
- life cycle
- call center
- data mining
- job satisfaction
- incident management
- factors influencing
- technology acceptance
- information quality
- decision makers
- information technology
- computer vision