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Evaluation of a speech-driven telephone information service using the PARADISE framework: a closer look at subjective measures.
Paula M. T. Smeele
Juliette A. J. S. Waals
Published in:
INTERSPEECH (2003)
Keyphrases
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information services
evaluation methodology
databases
evaluation measures
evaluation metrics
database
data mining
intelligent agents
speech recognition
evaluation criteria
evaluation methods
call center