Capturing Value through Knowledge and Innovation Management: Comparisons across the Manufacturing and Services Sectors.
Marianne GloetDanny SamsonPublished in: HICSS (2015)
Keyphrases
- knowledge management
- knowledge base
- service providers
- web services
- end users
- management system
- network management
- expert systems
- service platform
- domain knowledge
- manufacturing systems
- intellectual capital
- context aware
- service oriented
- information management
- prior knowledge
- competitive advantage
- case study
- seamless integration
- workflow management
- business continuity
- concurrent engineering
- personal preferences
- decision making
- configuration management
- knowledge management systems
- service delivery
- organizational learning
- service discovery
- quality control
- information resources
- knowledge acquisition
- knowledge discovery
- knowledge representation