Metric@CustomerN: Evaluating Metrics at a Customer Level in E-Commerce.
Mayank SinghEmily RayMarc FerradouAndrea Barraza-UrbinaPublished in: CoRR (2023)
Keyphrases
- electronic commerce
- evaluation metrics
- error metrics
- higher level
- euclidean metric
- customer preferences
- customer satisfaction
- quality metrics
- mahalanobis metric
- customer knowledge
- online stores
- customer service
- customer relationship management
- data sets
- business models
- precision and recall
- distance metric
- distance function
- data mining