A Hybrid Swarm Intelligent Neural Network Model for Customer Churn Prediction and Identifying the Influencing Factors.
Hossam FarisPublished in: Inf. (2018)
Keyphrases
- neural network model
- influencing factors
- customer churn
- prediction model
- churn prediction
- neural network
- swarm intelligent
- artificial neural networks
- bp neural network
- prediction accuracy
- data mining
- credit risk
- customer relationship management
- eye tracking data
- rule induction
- random forest
- particle swarm optimization pso
- state space