Service oriented architecture for financial customer relationship management.
Wen-Chih TsaiAn-Pin ChenPublished in: DEBS (2008)
Keyphrases
- service oriented architecture
- customer relationship management
- service oriented
- business processes
- competitive advantage
- web services
- business process
- customer churn
- data mining
- lightweight
- relationship management
- data mining technology
- marketing strategies
- service composition
- data mining applications
- loose coupling
- decision making
- financial data
- industrial automation
- real time
- call center
- decision support
- life cycle
- decision support system
- distributed systems
- database systems
- digital campus