Brand recognition, service quality and price competition.
Sulin BaJan StallaertZhongju ZhangPublished in: ICEC (2005)
Keyphrases
- service quality
- customer satisfaction
- service providers
- recognition rate
- recognition accuracy
- user satisfaction
- electronic commerce
- information systems
- object recognition
- feature extraction
- competitive advantage
- call center
- quality of service
- recognition algorithm
- competitive environment
- online shopping
- information quality
- incident management
- information technology
- database systems
- data mining
- job satisfaction
- query processing
- information sharing