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I just wanted to ask: A comparison of user studies of the Citizens Advice Bureau (SHIL) in Israel.
Gilad Ravid
Judit Bar-Ilan
Shifra Baruchson-Arbib
Eti Yaari
Noa Aharony
Sheizaf Rafaeli
Nirit Weiss-Blatt
Published in:
J. Libr. Inf. Sci. (2014)
Keyphrases
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user studies
user interaction
search tasks
user experience
experimental methodology
retrieval systems
interactive information retrieval
decision making
information technology
user interface
collaborative learning
government agencies
public administration