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Dynamic Scheduling of a Two-Server Parallel Server System with Complete Resource Pooling and Reneging in Heavy Traffic: Asymptotic Optimality of a Two-Threshold Policy.
Samim Ghamami
Amy R. Ward
Published in:
Math. Oper. Res. (2013)
Keyphrases
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asymptotically optimal
heavy traffic
asymptotic optimality
single server
customer classes
dynamic scheduling
multiclass queueing networks
call center
queueing networks
arrival rate
holding cost
steady state
scheduling policies
neural network
special case
parallel machines
state dependent
queue length
service rates