Why is instant messaging not instant? Understanding users' negative use behavior of instant messaging software.
Jing LiShiqi ZhangWenting AoPublished in: Comput. Hum. Behav. (2023)
Keyphrases
- instant messaging
- social networking sites
- interpersonal communication
- online social
- personal information management
- user interface
- communication technologies
- distance education
- social media
- chat conversations
- data collection
- text messaging
- software systems
- computer mediated communication
- software development
- user interaction
- social networking
- user generated content
- user profiles
- low cost
- recommender systems
- social networks
- rapid development
- computer systems
- collaborative filtering
- case study