Shared Services as a Collaboration Strategy and Arrangement in Public Service Networks.
Marijn JanssenMuhammad Mustafa KamalVishanth WeerakkodyAnton JohaPublished in: HICSS (2012)
Keyphrases
- public services
- e government
- service delivery
- public sector
- service oriented
- shared information
- information sharing
- public administration
- web services
- geographically dispersed
- information flows
- network structure
- shared knowledge
- voice and data services
- heterogeneous networks
- life cycle
- social networks
- information exchange
- access points
- sharing information
- exchange information
- multimedia services
- knowledge sharing
- knowledge management
- user groups
- digital government
- end users