The conceptualization and measurement of m-commerce user satisfaction.

Yi-Shun Wang Yi-Wen Liao

Published in: Comput. Hum. Behav. (2007)

Keyphrases

user satisfaction
information systems
service quality
continuance intention
perceived usefulness
objective measures
customer satisfaction
mobile commerce
quality attributes
website
user perceptions
mobile users
learning environment
social networks
search experience
perceived quality
e learning
kolmogorov smirnov