The Impact of Perceived Channel Utilities, Shopping Orientations, and Demographics on the Consumer's Online Buying Behavior.
Hairong LiCheng KuoMartha G. RussellPublished in: J. Comput. Mediat. Commun. (1999)
Keyphrases
- internet shopping
- online shopping
- factors influencing
- shopping behavior
- purchase intention
- online shoppers
- online retailers
- online search
- online stores
- behavioral intention
- service quality
- internet enabled
- customer satisfaction
- factors affecting
- online learning
- multi channel
- consumer behavior
- user satisfaction
- real time
- purchase decision
- marketing campaigns
- technology acceptance
- electronic commerce
- information systems