Applying Fuzzy Model on the Evaluation of Library Service Quality.
Tien-Tsai HuangSu-Yi HuangYi-Hui ChenPublished in: HIS (1) (2009)
Keyphrases
- fuzzy model
- service quality
- fuzzy modeling
- customer satisfaction
- input output
- service providers
- fuzzy rules
- membership functions
- takagi sugeno
- fuzzy systems
- user satisfaction
- information quality
- fuzzy clustering
- nonlinear systems
- rule base
- fuzzy inference
- quality of service
- parameter identification
- competitive environment
- fuzzy controller
- initial values
- fuzzy inference system
- competitive advantage
- neuro fuzzy
- electronic commerce
- control system
- artificial intelligence
- databases