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Helping each Other: A Framework for Customer-to-Customer Suggestion Mining using a Semi-supervised Deep Neural Network.
Hitesh Golchha
Deepak Gupta
Asif Ekbal
Pushpak Bhattacharyya
Published in:
CoRR (2018)
Keyphrases
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neural network
semi supervised
transactional data
customer service
customer satisfaction
active learning
electronic commerce
genetic algorithm
artificial neural networks
main contribution
manifold regularization
subspace learning
fault diagnosis
probabilistic model
decision trees
customer behavior
machine learning