The Servitization of Manufacturing: A Methodology for the Development of After-Sales Services.
Ottar BakåsDaryl PowellBarbara RestaPaolo GaiardelliPublished in: APMS (2) (2012)
Keyphrases
- information society
- software engineering
- case study
- communication technologies
- web services
- soft systems
- pervasive computing
- web technologies
- context aware
- information technology
- decision making
- service providers
- development process
- service oriented
- mobile applications
- ubiquitous computing
- quality control
- mobile technologies
- end users
- customer service
- digital libraries
- enabling technologies