Costume vs. Wizard of Oz vs. Telepresence: How Social Presence Forms of Tele-operated Robots Influence Customer Behavior.
Sichao SongJun BabaJunya NakanishiYuichiro YoshikawaHiroshi IshiguroPublished in: HRI (2022)
Keyphrases
- customer behavior
- behavior patterns
- social presence
- social interaction
- computer mediated
- mobile robot
- cooperative
- historical data
- collaborative learning
- virtual environment
- instant messaging
- customer service
- computer mediated communication
- social learning
- positive effects
- website
- communication tools
- behavior analysis
- discussion forums
- machine learning
- log files
- online learning
- web logs
- computer supported collaborative learning
- learning community
- user behavior
- transactional data
- active learning