Customer churn prediction using a novel meta-classifier: an investigation on transaction, Telecommunication and customer churn datasets.
Fatemeh EhsaniMonireh HosseiniPublished in: J. Comb. Optim. (2024)
Keyphrases
- customer churn
- prediction model
- churn prediction
- rule induction
- customer relationship management
- decision trees
- data mining
- regression model
- random forest
- support vector
- credit risk
- neural network
- training set
- data mining technology
- training data
- eye tracking data
- feature set
- training samples
- benchmark datasets
- feature space
- support vector machine
- prediction accuracy
- feature selection