Assessing e-mail intent and tasks in e-mail messages.
Maya SappelliGabriella PasiSuzan VerberneMaaike de BoerWessel KraaijPublished in: Inf. Sci. (2016)
Keyphrases
- electronic mail
- spam filtering
- email messages
- communication medium
- instant messaging
- supervised classifiers
- spam detection
- text mining
- real time
- spam emails
- information technology
- expert systems
- artificial intelligence
- natural language processing
- multi agent systems
- decision trees
- spam filters
- mailing lists
- social networks
- machine learning
- data mining
- database