Multi-period two-stage DEA model: measuring performance of integrated production and service systems in Chinese cable TV industry.
Xianmei WangHanhui HuYuqi WeiPublished in: INFOR Inf. Syst. Oper. Res. (2022)
Keyphrases
- multi period
- service systems
- data envelopment analysis
- production planning
- dea model
- planning horizon
- service level
- input output
- web technologies
- lot size
- linear programming
- multi criteria
- enterprise systems
- service oriented
- lot sizing
- production cost
- integer programming
- multi item
- total cost
- heavy traffic
- computational complexity
- optimal policy
- knapsack problem
- queueing model
- approximation algorithms
- call center
- infinite horizon
- queue length