Knowledge sciences in services automation: Integration models and perspectives for service centers.
Ram AkellaZuobing XuJoel BarajasKarla L. Caballero EspinosaPublished in: CASE (2009)
Keyphrases
- service discovery
- web services
- service providers
- service oriented
- prior knowledge
- mobile services
- service composition
- service integration
- end users
- information services
- loose coupling
- service provision
- customer service
- web service composition
- service quality
- knowledge representation
- service delivery
- service systems
- domain knowledge
- knowledge base
- service oriented architecture
- ubiquitous computing
- knowledge acquisition
- knowledge discovery
- ubiquitous computing environments
- web environment
- service management
- probabilistic model
- service requests