Predicting customer retention and profitability by using random forests and regression forests techniques.
Bart LarivièreDirk Van den PoelPublished in: Expert Syst. Appl. (2005)
Keyphrases
- regression forests
- random forests
- customer retention
- random forest
- customer satisfaction
- ensemble methods
- decision trees
- logistic regression
- machine learning algorithms
- head pose estimation
- single pass
- customer churn
- classification accuracy
- text categorization
- neural network
- data analysis
- pose variations
- customer relationship management
- training data