An adaptive learning approach for customer churn prediction in the telecommunication industry using evolutionary computation and Naïve Bayes.
Adnan AminAwais AdnanSajid AnwarPublished in: Appl. Soft Comput. (2023)
Keyphrases
- evolutionary computation
- customer churn
- evolutionary algorithm
- prediction model
- learning algorithm
- computational intelligence
- churn prediction
- fuzzy logic
- supervised learning
- genetic programming
- bayes classifiers
- machine learning
- prediction accuracy
- text classification
- text categorization
- search algorithm
- genetic algorithm