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Meeting the challenge of measuring return on investment for user centered development.
Thomas M. Graefe
Susan L. Keenan
Karen C. Bowen
Published in:
CHI Extended Abstracts (2003)
Keyphrases
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user centered
return on investment
user centered design
user interface design
design process
interface design
user interface
multimedia databases
user centric
repertory grid
interactive information retrieval systems
case study
software engineering
context aware
third party
learning technologies