The Assessment of Credibility of e-Government: Users' Perspective.
Zhao HuangLaurence D. BrooksSherry Y. ChenPublished in: HCI (9) (2009)
Keyphrases
- e government
- electronic government
- public sector
- government services
- digital government
- developing countries
- governmental organizations
- public administration
- government agencies
- information sharing
- government organizations
- user interface
- end users
- secure information sharing
- united nations
- service delivery
- knowledge management
- social media
- inter organizational
- information technology
- federal government
- service offerings
- social sciences
- mobile applications
- user satisfaction
- digital libraries
- government websites
- case study
- artificial intelligence
- small to medium sized
- public institutions
- real world