Using Real-Life Troubleshooting Interactions to Inform Self-assistance Design.

Jacki O'Neill Antonietta Grasso Stefania Castellani Peter Tolmie

Published in: INTERACT (2005)

Keyphrases

real life
expert systems
data sets
neural network
information systems
user interface
design process
data structure
relational databases
object oriented
application domains
computer aided
conceptual framework
engineering design
design decisions