Customer Churn Prediction Using Machine Learning: Commercial Bank of Ethiopia.
Muhamed Hassen SeidMichael Melese WoldeyohannisPublished in: ICT4DA (2022)
Keyphrases
- churn prediction
- customer churn
- credit risk
- commercial banks
- machine learning
- prediction model
- evaluation method
- data mining
- risk analysis
- credit scoring
- customer relationship management
- marketing strategies
- decision trees
- feature selection
- text mining
- fraud detection
- exchange rate
- data mining technology
- data analysis
- machine learning methods
- decision makers
- financial data
- web services