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Proposal for using AHP Method to Evaluate the Quality of Services Provided by Outsourced Companies.
André Andrade Longaray
João de Deus Rodrigues Gois
Paulo Roberto da Silva Munhoz
Published in:
ITQM (2015)
Keyphrases
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service providers
ahp method
service quality
quality assessment
web services
expert systems
third party
fuzzy comprehensive evaluation
genetic algorithm
cloud computing
fault diagnosis
evaluation model
quality evaluation