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Constructing Effective Customer Feedback Systems - A Design Science Study Leveraging Blockchain Technology.
Mark C. Ballandies
Valentin Holzwarth
Barry Sunderland
Evangelos Pournaras
Jan vom Brocke
Published in:
CoRR (2022)
Keyphrases
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design science
computer systems
complex systems
cost effective
key technologies
literature review
technological advances
learning systems
database
databases
information systems
case study
distributed systems
theoretical foundation
technology integration