Production Planning for Agroalimentary Laboratories Using Customer Satisfaction Criteria.
Alvaro Garzon CasadoPablo Cano MarchalJuan Gómez OrtegaJavier Gámez GarcíaPublished in: IEEE Access (2021)
Keyphrases
- production planning
- customer satisfaction
- service quality
- multi period
- integer programming
- online shopping
- knapsack problem
- infinite horizon
- planning horizon
- user satisfaction
- lot sizing
- marketing strategies
- customer service
- production cost
- customer data
- core competence
- internet banking
- customer retention
- multi criteria
- greedy algorithm
- electronic commerce
- optimization problems
- cost function
- search algorithm
- decision making
- information systems