Combined rough set theory and flow network graph to predict customer churn in credit card accounts.
Chiun-Sin LinGwo-Hshiung TzengYang-Chieh ChinPublished in: Expert Syst. Appl. (2011)
Keyphrases
- rough set theory
- credit card
- rough sets
- customer churn
- maximum flow
- attribute reduction
- flow network
- credit scoring
- decision rules
- fraud detection
- rule induction
- decision table
- financial data
- concept lattice
- information entropy
- data analysis
- sensitive information
- customer relationship management
- knowledge discovery
- neural network
- data mining technology
- data sets
- rule sets
- directed graph
- electronic commerce
- customer data
- prediction model
- multi class
- training data