Asymptotically Optimal Admission Control of a Queue with Impatient Customers.
Amy R. WardSunil KumarPublished in: Math. Oper. Res. (2008)
Keyphrases
- asymptotically optimal
- admission control
- service rates
- arrival rate
- call center
- holding cost
- customer classes
- end to end
- queueing model
- queue length
- heavy traffic
- service times
- quality of service
- steady state
- service systems
- web server
- production system
- state dependent
- control policy
- resource management
- service quality
- resource consumption
- service level
- setup cost
- queueing networks
- multi agent
- database management systems