How to improve e-government use: An empirical examination of multichannel marketing instruments.
Marije TeerlingWillem PietersonPublished in: Inf. Polity (2011)
Keyphrases
- e government
- public sector
- electronic government
- government services
- developing countries
- digital government
- public administration
- decision making
- government agencies
- government organizations
- long term
- knowledge management
- information sharing
- inter organizational
- website
- service delivery
- data mining
- public organizations
- federal government
- digital archives
- data analysis
- information systems
- search engine