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Are Trust and Distrust Distinct Constructs? An Empirical Study of the Effects of Trust and Distrust among Online Banking Users.
John Benamati
Mark A. Serva
Mark A. Fuller
Published in:
HICSS (2006)
Keyphrases
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online banking
electronic commerce
virtual communities
social influence
internet banking
perceived risk
end users
social interaction
e learning
early stage