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Are Trust and Distrust Distinct Constructs? An Empirical Study of the Effects of Trust and Distrust among Online Banking Users.

John BenamatiMark A. ServaMark A. Fuller
Published in: HICSS (2006)
Keyphrases
  • online banking
  • electronic commerce
  • virtual communities
  • social influence
  • internet banking
  • perceived risk
  • end users
  • social interaction
  • e learning
  • early stage