Hybrid Models Using Unsupervised Clustering for Prediction of Customer Churn.
Indranil BoseXi ChenPublished in: J. Organ. Comput. Electron. Commer. (2009)
Keyphrases
- unsupervised clustering
- hybrid models
- customer churn
- prediction model
- churn prediction
- supervised classification
- hybrid model
- k means
- image segmentation
- clustering method
- prediction accuracy
- neural network
- credit risk
- customer relationship management
- document clustering
- feed forward neural networks
- data mining
- fuzzy c means
- regression model
- multi class
- learning algorithm
- spectral clustering
- text mining
- data analysis
- image processing
- feature selection